They took great care of my father. Just like family. Relaxing environment, personalized care, and thorough treatment. Convenient location, educated staff, and global menus. Extra appreciated the mix of indoor and outdoor space, private rooms, as well as home-like setting.

Very little care given to residents. Staff doesn't speak English so med errors happen. It's dirty, run down and unkept. Residents left to sit without activities and attention. Personal experience with this facility. Please look up deficiences and think twice before moving a loved one here.

The staff was very friendly and all seemed to really like their jobs at the Cross Creek Cottage. We liked that the business was run well, but still very cordial. We especially liked the park-like atmosphere of the grounds. The main foyer had a lovely receiving area, reminiscent of a quaint country home. The communal areas all had interesting activities occurring, from reading to games and resident interactions. Events and outings scheduled include anything you can imagine from restaurants, to art museums, the library, which aunt particularly enjoys, to local films and crafts, fine dining and theater. The also host monthly birthday parties for residents at the facility which they encourage friends and family to attend. The living suites were all a nice size and did not seem cramped. They were also beautifully decorated. We could see that our aunt would be comfortable in any one of them. Each unit had individually controlled temperatures. The dining areas have many options. From more intimate to communal dining, residents can choose whatever they like. The food choices looked nutritious and delicious, as well as the regular snacks offered continually. This is a lovely place for seniors to live, with caring and attentive staff. All of the residents needs appear to be met easily and efficiently, in a friendly and caring manner. It was clear that the residents enjoy living here.