I visited Desert Hills. They're very nice, very accommodating, and I've been going to support group classes there. The place is very nice and very clean.

My mother moved into Desert Hills Memory Care Center. It’s fabulous. The rooms are very plain, and the residents’ belongings are within a closet in their room, so the residents don’t actually have access to it, which I think works well for them. They do not have a bathroom in their room. There is, however, a bathroom like every 10 feet of the facility, and they’re exceptional. As a matter of fact, they just won an excellence award for the fifth year in the row. They are just wonderful. They love their people. I have tried the food because they had a special day for Patriots Day -- which was open for family members -- and the food was very good. They have tons of activities. They have people coming in from the outside to entertain them. My mother has only been there for 1 month, and we have been there on days when they had a lady that played a harp and when they had a gentleman that sang and played a guitar. They keep them very well occupied. They have different days when they do manicures for the ladies and they put make-up on them. They’re great. They keep them really involved and very busy.

I have my mom at Desert Hills. They are knowlegeble and friendly. I had to move my mom because the other place said that she had behaviors. They would 5150 her all of the time. Once she moved to Desert Hills she had no issues. They know how to treat and respect the life that is in their hands. They are very clean and take every measure to make sure that my mom is well cared for and that is priceless. When it comes to care, remember, you get what you pay for. Desert Hills is the real deal.

Desert Hills is clean and really nice. It's like a home and doesn't feel like a nursing home. They actually do what they say they're going to do, like activities with seniors. They play bingo, and they take their seniors out on little road trips in the community. The staff seem really caring, really nice, smile all the time, and they seem like they care about the job.

Desert Hills is very clean and very well-organized. They keep the patients very clean. I did have an issue with the security in the beginning, to be honest. They let someone in they weren't supposed to let in. There was poor communication in the beginning, and it did cause a lot of problems. I had to write the director a letter, so now we're communicating by e-mail a lot. My aunt's husband is only allowed to visit Monday through Friday when she is there, and she is to observe the visit, so I do feel better about that. The food is pretty good for a facility. They could improve on that, but it's all right. They have a mattress on the floor now, so at least they do take care of her. They call me and let me know how she's doing. They let her make a phone call to me. It is much better there.

Desert Hills was very nice and very expensive. I did know some people who had their loved ones in there and they seemed satisfied. I like this facility. They specialize in Alzheimer's. They had seminars on Alzheimer's and I went to a few of those. The staff that I met was in the managerial position and they were nice. I also met one lady there and she was very nice. I think she had been a nurse. She interviewed me and my husband. She also tried to assess my husband where he was at. Their rooms were nice and clean. Their eating room though was nothing special. Some parts of this facility looked nice but their little eating room was just very plain.