They service that my brother receives is below average. The staff do not attend to his needs in a timely manner. He has had several items stolen or misplaced.

My husband was a rehab patient after orthopedic surgery. In general the staff was very nice. Some of the staff provided excellent care and services. During his 5 week stay there, the room was not kept clean. The floor was dirty with trash, the toilet was filthy because it had not been cleaned for several days. It was not cleaned until we, 2 roommates and their family, brought in an employee to show them. I understand that there is a large patient/ worker ratio and this creates a challenge. I personally, having kept a record, witnessed numerous times when it took more than an hour for a CNA to enter the room to change a patient after soiling their bed. This created skin sores. Not every employee followed protocol when a patient was being treated for infection. Such things are why hospitals and care facilities are breeding grounds for infection. Health care needs to be overhauled to protect the patients, employees, and visitors.

The place is terrible, had mom there for a short stay in the rehab, we moved her out after 5 days, the facility is filthy, the care is terrible, and very chaotic, one night my mom waited 1.5 hrs just for someone to help her to the bathroom, they lost her cell phone twice. and her clothes. and no one responded in a timely matter . we had numerous concerns and addressed them with the management, nothing was done. the last straw was her food tray had ants on it when it was served. this place needs to be shut down.

I wouldn't leave a stray cat in there, that is how bad it was. It was like One Flew Over the Cuckoo's Nest. It was terrible. Everything is disgusting. People were yelling from their rooms. There was no nurse on staff. They sent me upstairs to meet someone to give me a tour but no one showed up. It was awful, outdated, just depressing.