Hillhaven Assisted Living, Nursing & Rehab Center
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- 3210 Powder Mill Road, Adelphi, MD 20783
- (240) 542-6361
- 3.8 ( 7 reviews )
- Assisted Living, Nursing Homes, and Memory Care
Related Costs
Description
About This Community
For over 30 years, the Malin family has developed a dedicated, caring staff. These compassionate and professional team members are committed to each resident's quality of life.
Hillhaven offers assisted living, complemented by respite and rehabilitation services, skilled nursing and hospice care. A smaller family-owned and operated community means more personalized care and dedication to your needs.
Assisted Living Services:
Residents are able to choose from seven spacious room layouts where we offer varying levels of support so that you may maximize your independence with assistance in personal care such as dressing, grooming, wellness, monitoring, and coordination of services and providers. Medication assistance, 24-hour resident emergency response, safety and nutrition (No pork or shellfish products served). We provide therapeutic and recreational activities and the opportunity for resident and family participation.Amenities and Services you can enjoy and enhance your independence are: Fully accessible building design, peaceful landscaped grounds, Barber/Beauty Shop, Wellness Center, 24-hour 7-day a week Nursing Staff, complimentary Linen and Towel Services, and Housekeeping Services included.
Memory Care:
The Memory Care Unit specializes in residents with memory issues who may need gentle reminders or hands-on assistance to perform daily tasks. Residents in our Memory Care Unit benefit from a team of staff that has been trained to work with residents that have memory issues such as Dementia or Alzheimer’s. This is a secure, home-like environment which includes a dining room, leisure/activity room, and a secure courtyard.
All residents can choose from a range of activities, including:
- Group Activities such as exercise, music, movies, games, and current events
- Religious programs and church services
- Visiting with friends in the warm and comfortable lounge and living room areas
- Walking through beautiful landscaped grounds
- Creating arts and crafts in our activity rooms
- Reading in the library or by the fireplace in the living room.
Reviews
3.8
( 7 Reviews )
Jill
November 11, 2022
My mother has moved into Hillhaven Assisted Living, Nursing & Rehab Center. The move-in process was very good. Communication was very good. Her room is great, very clean, and very large. She said the food is very good. So far, everything seems OK. There's a little bit of an adjustment period, but it happens everywhere. I don't have any complaints at this point. The facility is always clean, very maintained, well-decorated, and very comfortable. They have a big rehab facility, are very modern, and look very new.
Reggie
August 25, 2022
My father will be moving into Hillhaven Assisted Living, Nursing & Rehab Center. They had the best physical therapy space. They had a one-bedroom studio. It was good, they were clean. The staff was all nice and knowledgeable. They were good across the board.
Equity matters
February 07, 2022
I have YET to get a straight answer about anything over the past 5 months. All I get is "call back later when someone else is here". SIMPLE questions. Like where did this package from Amazon go? What is your email address to the nurse station? "I don't have one". Really?
It is THE most disorganized place. No one gives a straight answer and everyone wants to pass the buck. I don't know how many times I have heard different staff who have different understandings of whatever their current Covid policy is at the time. Then when asked about it, they say, "Oh well, you should probably ask.........."
Unbelievable. So dissatisfied. See if you can find ANYWHERE on the website who the staff is or a way to contact them directly. There is only a general number and well I have already mentioned what happens in that case....read above. The only place to email here is based on the relationship to the FUTURE resident.
Hard to understand how they stay in business. It can't be for long given the way they operate.
lindy31
September 30, 2021
My husband was in this facility for rehab post a knee replacement in April 2021. He was stared at by the staff as they brought him in. He was totally uncomfortable. Should of known to leave then. It went totally downhill from there. The next day my husband got severe diarrhea to the pointvof losing 20 pounds in 3 days. They never treated him until I called to complain. The rooms were not cleaned every day. He was given wrong medication numerous times. The list goes on and on. I even reported it to the State of MD. They did nothing! Don't put your loved one here!
cori l.
December 04, 2020
Unfortunately we need to add to the bad reviews of Hill Haven. My father entered Hill Haven’s subacute rehab program after doing very well in hospital based acute rehab.
After 5 weeks, during which we were unable to see him due to Covid (understandable) and during which we had very little communication (not acceptable), he came out much weaker and disoriented. He was only home for 4 hours before going into the emergency room with a urinary tract infection that likely contributed to his weakness and disorientation. We have no idea how long he had the infection and how much it contributed to his dismal state.
The worse part of Hill Haven was the lack of information regarding his care and goals. We asked to observe remotely or for a videotape of his OT/PT to no avail. If we had, we may have recognized that something was going on affecting his performance. They wanted us to request any written information through medical records and pay for it even though my mother and I have both medical power of attorney and legal power of attorney. From a family and social interaction point of view, they were only able to facilitate ONE video call in five weeks.
I tried to reach the director multiple times. He tried to return only one of my calls and I was never able to connect with him.
I can not in good conscience recommend Hill Haven and I certainly would not use it for any family of mine ever again.
Smitty2
April 27, 2017
Hillhaven is as close to “home” as you will find anyplace! We were blessed to find this facility for my husband who suffered from multiple conditions. He received the best of care from physicians, nurses, therapists, dietitians, and health aids. The staff accommodated his every need: from serving a variety of delicious and nutritious foods, to daily activities that were engaging, and included essential services such as laundry, cutting hair and shaving. Needless to say my husband had a remarkable recovery. He is home, functioning well and enjoying his grandchildren. Hillhaven is an exceptional facility!
Visitor98801150
January 19, 2015
I visited Hillhaven. The staff was friendly, and the dining area was clean. The grounds were very well-kept. The residents were playing bingo when I was there. It was in a residential neighborhood, and it was a very nice facility.
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