My mom has been in Brightview Mays Chapel Ridge. It was not the cheapest, but every time I went there the residents seemed pretty engaged. They had a lot of activities going on, and the people looked happier. It just seemed like the best environment for my mother. My mom has a certain amount of dementia. Her short-term memory is not good, but she can still function. She still walks, she still showers, and she does all that stuff. She's not in memory care, but we wanted to have memory care because that could be the path she's heading towards at some point. She's in assisted living. For the most part, I like the staff. They're always friendly and helpful. I have a few complaints, but overall, my mom's happy, and that's the most important thing. They say they tried to get her involved doing activities, but I don't know how much they push it. I keep on telling them to try to get my mom out doing things and being more active, so I don't know how much they push. Overall, I'm happy. I'm complaining, but overall, I'm happy. They are supposed to do laundry on Wednesdays and Sundays, and that doesn't always get done, so I've had to complain about that a few times. But she loves the food, and she loves the staff. For the most part, it's been a good experience. The staff is good. The food is great. They have like a happy hour every day. The place is clean. The staff is friendly. The staff gets along with my mom. My mom likes the staff. She's happy. They have bingo, they play some card games that she likes. There's some big screen TV downstairs and they show some things on England that she likes to go to every week. She doesn't drink, but they have a happy hour in the pub every day with hors d'oeuvres, and she likes to go down there and socialize. She really likes that. That's probably the main one.

Brightview Mays Chapel Ridge was good. It seemed to be everything it said it was. I would say the staff is very good. In assisted living, the rooms are adequate; in independent-living, they're good. It's convenient, and the grounds are very well kept. The price is above reasonable but not too expensive.

The buildings and accommodations are spacious. We have experience with both independent and assisted living. The transition was nice for my grandmother. The assisted living apartment is much smaller and easier to maintain. Authorized employees have access to the rooms so they may check on the well being of the residents. This is helpful because once my grandmother fell and an employee was there to help her immediately. The facilities have a nice dining hall and bar area. There are many daily activities for the residents, including games, movies, live music, and other entertainment.