Boutwells Landing
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- 5600 Norwich Parkway, Oak Park Heights, MN 55082
- (651) 275-5000
- 3.9 ( 13 reviews )
- Assisted Living, Independent Living, Nursing Homes, and Memory Care
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Description
Reviews
3.9
( 13 Reviews )
Kevin
October 21, 2021
Boutwells Landing is a great caregiving place. It's beautiful and well laid out. Foods have been excellent, and I know that through my mother. I don't eat there. It's bright and roomy. The care is great. I would recommend it. My mom is currently staying there. They have several senior activities there.
Jeanne
May 07, 2021
My uncle was in Boutwells Landing, he was in assisted living. I would give it a five across the board, that place was unbelievable. The facility was very modern, with lots of amenities, very homey, and kind of its little own community.
They had a movie theater, a library, a little general store, an arboretum, a nice sunroom that was full of plants, and lots of sun. I was very impressed.
They had a little gathering area that, I believe, on Friday afternoons where you could go down and get a drink. It wasn't open all the time, just kind of a social gathering spot. They had little kitchen areas in every section. I believe you can go there and make your own food or they make food for you. I believe my uncle had his meals made. If you have guests there, you can sign up and they make meals for the guests. It was really nice.
Big Walleye
Wife and I have lived at Boutwells for almost three years. We have a 1700sf townhouse and absolutely love it. The townhouse and all the Boutwells amenities are outstanding. We are 84 & 83 respectively and enjoy all the walking paths and freedoms provided. Frankly, you could not blow us out of here with dynamite.
Anonymous110957350
November 30, 2016
Boutwells Landing is a very beautiful setting. They have a main street inside that has a barber shop, drug store, and a little shop where you can buy a few groceries. It's quite a unique building. They have a swimming pool and some sort of exercise area. They also have a woodworking area and church. They supply transportation around town with their little transport buses. They get people to appointments and shopping.
Anita830071
June 17, 2016
My father was going to move into Boutwells Landing, which was the same place his sister-in-law liked. It was very impressive, very immaculate, and had cobblestone walkways. It was a very busy, active community. The staff was excellent, very informative, answered questions that we haven't asked yet, and very easy to approach. His room would have had a full kitchen, a breakfast bar, and a walk-in shower with no lift and absolutely nothing to trip on and nothing to step over. It had big closets and good-sized bedrooms. It was well lit with no smell. They had a workshop for the men.
Dale482700
June 10, 2016
We got our name in at Boutwells Landing. It was a positive experience. The amenities were not all in the same building, but they have exercise, swimming, movies, chapel, and several organized things. It is much bigger than the other facilities. They have the main dining room where you can get a lighter meal, which is a little more casual.
not recommended!
February 12, 2015
Certain staff member were amazing! Other staff members were questionable! The protocol was to sign in each time, no one cared or was checked. Anyone could walk in a residents room at anytime. Personal belongings were missing.
Cyndi12
November 19, 2014
Boutwells Landing was a beautiful place. The staff was very helpful and very informed. The residents seemed happy there. There were several activities going on when I was there. They had exercise, lunch, and crossword puzzle class.
should have been better
June 18, 2014
Boutwells is lovely to look at and their amenities are many. Many of the care staff are good people but after several years of having care for a parent there in several areas, we found some important things lacking. We had particular problems with the social worker and some of the nursing staff. There is a decided feeling of arrogance and sense of over inflated importance with many of them and we found it to affect care there. We had repeated mistakes with important medications and transition from one unit of care to another was not communicated well in regards to meds and special needs. The final straw for us was a traumatic injury that may have been prevented by communication to us had we been given the chance to put special measures in place. The aides all confirmed that everyone knew of the issue and had charted it yet when we approached the head nurse she claimed to know nothing of this new development. Really?! The result was a traumatic injury, emergency surgery and months of difficult recovery. We did not do rehab at Boutwells after a previous poor experience there from another surgery, and have given up the room. The general feeling from Boutwells was that there was a waiting list and therefore this not a big deal to them. We expected a LOT better.
Iamthecustomer
June 26, 2014
We chose this location because of the care levels, so we expected easy transition as mom's care needs grew. But transitioning from one area to another is horrid.
Record management terrible, and errors seem to always benefit them.
If you chose this location, do a walk through upon move in and keep your notes. They accused my mother of lying about damages that were there when she moved in -- they had patched things they should have replaced. Little recourse when they simply keep your deposit.
Add-ons in assisted living add up very fast -- make sure family member is on top of it, because residents can get easily confused and authorize things without understanding cost.
Care conferences and other meetings scheduled for provider, not family, convenience.
Staff is extremely poor about returning family calls. I have to drive there and try to find people in person.
Mother loves that everyone knows her name and won't move just for that reason. Otherwise we would have chosen a different provider.
Sean2
November 20, 2013
Boutwells was a very nice facility. It was a Presbyterian home. It was everything I expected about a place. The facility itself was really maintained well. They took very good care of everything there. They did have everything there. They have swimming pools, movie theater, restaurant, lounges, etc. They have a lot of different amenities to their location.
PSchm
December 22, 2012
Your first impression of Boutwell's is impressive. They have a unique shaped building that has many fun little shops and activity areas, all set on a well landscaped and wooded lot. Aside from the many small party rooms, common areas, chapels, and other fun amenities, there is a great adult service team as well. They always have such a positive attitude and a professional demeanor and help the seniors on site live a normal as possible life. Although the facility is on the high end of pricing, I would highly recommend.
won't recommend
Charging extra for things that are supposed to be included.
Raising the cost consistently with the excuse that "we just discovered we were undercharging you". in addition to taking annual increases of 10% to 16%
1 person to care for 10 Alzheimer's patients, besides doing the cleaning and meals and not trained to handle problems. If they have a problem, the first thing they want to do is medicate.
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