I visited Arbor Lakes Senior Living and I saw their assisted living facility and their memory care in a separate building. It was very nice and spacious. They have a very nice dining area and a nice theater. The rooms were also nice. The rooms we saw were a studio room and a 1-bedroom. The assisted living was nice, it seemed to be well taken care of, and clean. There was a man that gave us the tour and he was the only staff I interacted with. The facilities were nice in assisted living.

We went to Arbor Lakes. It was like a beautiful hotel inside, but all dark wood, and we never saw a resident. It was depressing, and it had a dark/cold feeling. They had a lot to offer. They had big gardens, the dining room was lovely, and the rooms were lovely, but I had trouble with dark wood. They had field trips planned often, exercise programs, reading groups, gardening clubs, and PT, OT, and speech.

I love Arbor Lakes in Osseo, and I'm glad that my parents are there. I'm very pleased with the care that my parents are getting. All the nurses and aides have been very attentive. I love the activities, and the place always smells good and clean. There's a phenomenal food aroma. My father is in the assisted living there and my mom is in the memory care in the same building, though they have separate rooms. I'm about to have my first meal there on Thanksgiving Day, but I have not heard any complaints from my parents. My Dad in assisted living gets two meal options a day. I don't know if I could call the price reasonable, but my parents are paying it so we made the choice.

My father-in-law stayed in Arbor Lakes, and we were very happy. It was a very large complex. His second wife had memory problems, and he was taking care of her, so they had an apartment. They would go downstairs to where their meals were served. They had little buttons around their necks. He fell in the bathroom, so he just pushed that and somebody came and helped him get up. They had memory care, which was just down the hallway behind the locked door. We ended up having the wife stay in the memory care area because she was getting to be too much for my father-in-law. He would go down and visit her, and when he wasn’t able, they would bring her to his place every once in a while. Arbor Lakes was a very nice, pretty place.

Arbor Lakes Senior Living was a very attractive place. It was a senior independent living combined with assisted living, and they also had hospice, which they outsourced along with the doctors. They had apartments with a bedroom and a living room, plus a den and a kitchenette. It was very well located in near shops and restaurants. So if we would want to take them out, that would be very convenient. The woman who helped me, her name was Becky. She was very professional and very helpful.

The staff is conscientious, very sweet, loving, caring, and very nice. If we see an issue at all, it’s taken care of immediately. I haven’t had any major issues at all, it’s just that mom's memory is getting worse, and they have to take care of her. She’s not in the memory care unit yet -- she’s still in assisted living -- so she’s got a lot of care. There are a lot of activities: bingo, they have a theater room, a gathering space with coffee and cookies everyday at two, and they have happy hour on Fridays at two-thirty. They need to have a lot especially with my mother because she’s always had ADHD and had to be busy every moment of every day practically unless she’s not feeling well. They also have doctors that come in once a month. They've got Christian worship services on Sundays, Sunday matinee movies, pokeno, mahjong, poker, rummy, life health classes, lifestyle balance and fitness, shopping at Walmart (they go shopping once a week), and today they have a St. Croix brunch train ride trip. The place is absolutely gorgeous. Actually it looks like some of the smaller beautiful hotels we stay in when we go to Mexico or to Arizona. You walk in and there’s a double staircase with a huge fireplace in the middle going up to a balcony -- basically a landing -- and then you go up another five or six steps to the hallway where the residents are. They do have a memory care unit in that building which is on the main floor. It’s 4-stories high -- very clean and very classy. It’s beautiful! It’s worth a trip there. We could not honestly be happier. The director and assistant director are wonderful. My mother went in at Arbor Lake towards the end of July. It was a living nightmare for about six weeks; we thought it was going to be this way until she lost her memory completely and about a month ago now, she started saying that she really likes it here. She doesn’t remember when I’ve been there. My sister's there three to four times a week. She's had company four to five times a week. Some of her friends from here had come to see her. She’s happy. They’ve made her happy.

I thought Arbor Lakes apartment sizes were a lot bigger. My stepdad has been there since November. He's getting better care. The staff is pretty good. They have movie nights, card games, and outings.