Rooms are quite spacious, tasteful, and clean. The maintenance man, Scott is the best! The rest of the staff should take their cue from him as they do not even seem to try. Staff do not consistently follow the schedule; activities that appear don't consistently occur. Food that appears on the menu is not always in stock. My family tells me they are regularly told that they don't have things such as mushrooms and run out of desserts. When my family asks the staff why they just offer excuses. The mission of the staff doesn't seem to be to serve the residents even though they are paying a lot of money to live there.

Boulder Ponds Senior Living is brand new. I went there four months ago. It's a nice facility. I was helping a friend move her mom there. It's amazing because you go to the dining hall and it's like a restaurant. You pull up to the table and they have the glasses upside down and napkins and everything, and the waiter comes out and picks the glass over and fills that if you get coffee or whatever. It's not food on a tray, it's actually like they're dining in a restaurant. They've got a lot of activities, they have a little mini car show in the parking lot, they had some karaoke or little bands, and people playing some instruments would come in. They have cards, bingo, they've got an exercise room, like a fitness room because I think some people actually can come out of the hospital if they had surgery and they go in there for rehabilitation and I think they got a person in there during the day for physical therapy. It's got everything an elderly person wants. Underground parking if you have a car, it's got a car wash down there, unbelievable, it's got a bar, so they can go for happy hour. Her mom said they even got a whirlpool for people, for physical therapy. The staff is pretty good, Boulder Ponds is pretty strict with the people they hire, if they get out of line, they are considered unacceptable, they get rid of them, so they're good in that respect. They want the ability to keep good people in there, which is a plus. It's nice, the hallways are wide, plenty of room for wheelchairs going up and down, and they have balconies going out. Her mom is really happy and almost too busy to visit because she enjoys all the activities there.