Turn around and run as fast as you can. Not only will the smell of urine in this facility overwhelm you, but the care of our mother was given was not only neglectful but Absent. Due to the lack of changing her bottom side, she developed a bladder infection which progressed into a blood infection. Long story short now they want to charge to hold the room while she’s in the hospital recovering from their neglect. Follow your gut on this one, Hopefully won’t make the mistake and trusting them as we did!

My sister is at Golden Living Comm Lake Ridge, and it's quite good. The staff is very capable and able to handle quite severe dementia. They have skills to cope with it, and we're quite happy. They have some music activities. The services of the staff is very good. My sister's room is a double room that's not large but is quite nice.

My Mother-In-Law is currently at this nursing home. This is day 3. We are looking into transferring her ASAP. The staff is very unfriendly. The nurses are not informative. If is very clear that the nurses are not caring or compassionate. We have had two Aides who were above average. The staff member working in the cafeteria is down right rude and very un-compassionate. When my Mother-In-Law did not want her dinner - they did not give her a meal. When I spoke to the staff member - her reply was "Well - I can't make her eat:. I said you are correct - but rather than make them sit in the cafeteria with no meal for up to an hour (until they were ready to take them back to their room) they could put the tray of food in front of them and maybe they would pick at it. A little encouragement maybe? I could go on about other details that I was uncomfortable with - but I just want to focus on finding a better place. I left last night after dinner and literally cried. I am serious when I say that I treat my dog better than what I have witnessed here.

My mother spent the last few weeks of her life at this facility. I would NOT recommend it. The doctor was virtually invisible. He did not handle my mother's pain. We tried to move my mother to another nursing home. They told that home that my mother was a bad patient and the relatives were hard to work with. Now if that were so would they not want her to leave? The medical records were not accurate. A nurse told me one day that they were giving her tramadol (non narcotic). When I asked later fo another dose they said the doctor had not ordered that drug and he could not be reached on weekends. On several occasions I found my mother alone in her wheelchair with no call bell anywhere near her. These are only a few of the many problems we found at this facility.

I would not recommend this nursing home to anyone! My mom was a patient there for a short time and in that time we found the staff and upper management very difficult to work with. They were not welcoming or helpful to my mom when she was admitted. When we were researching nursing homes, we thought we asked all the right questions however, we certainly were lied to when we took the tour. We were told my mom would have a private room which my dad was willing to pay for and that the nursing home had many patients with my mom's disease so they would know how to take care of her. It was a good sales pitch but completely deceptive. Do not put your loved one here.

When our mother stayed at Golden Living-Lakeridge in Roseville, we had ample opportunities to view how staff interacts with residents. We came to visit at all times of the days/nights. Basically we found the staff to be very unfriendly and uncaring. The nurses during the evening shift were observed many times visiting with each other at the nursing station, not paying any attention to residents. I personally observed residents calling for help and they were totally ignored by staff. The rooms were not very clean, the closets smelled musty and floors very dirty. I would definitely not recommend this nursing home to place your loved ones.

My mother stayed here 3 times this year after each one of her surgeries. The staff were really nice and helpful, especially one that stood out from the rest, her name was Lori Taylor and helped my mother really feel like she was at home. I highly recomend all of their services.