My mom lived in the Aegis Living Madison for almost a year. We loved the staff, the food was very good, and it was very clean. The reason we left was because my mom wasn't participating in the activities they had and the field trips. She had a one-bedroom suite with a living room and a private bath. It was very nice and roomy. The only thing I didn't like was that they wouldn't like you to hang pictures on the wall yourself. They wanted to do it themselves. My mother had this Japanese screen that we've had in our family for a very long time. We had them put it up and they assured us that they were using the right tools, but it fell and it broke. That's the only bad thing I have to say. Other than that, it is excellent care.

The care givers and other staff at Aegis of Bellevue are awesome but unfortunately the food is horrible. Small portions and low quality, bad tasting food. They are often out of things on the menu. Every night they serve one desert, ice cream and often only have one flavor available. Its too bad because I really like the place otherwise.

Aegis is the best choice available for me. They have daily activities like lectures. I do not attend most of them. The food is fine. It has been positive. I have been living here for two months.

I think the concept at Aegis on Madison is good, and they are OK, but they try to increase their care all the time like moving around rooms and everything else so they can charge more, and I am a little put off by that. The building is beautiful, the surroundings were fine, and everything else was fine. They don’t try to engage her like I wanted. They never take her on any outings outside the memory care unit. In the time that we were there, we moved her within the first week because they said they needed somebody with her all the time -- all this nursing care. We were kind of misled, and all of a sudden, she was in the memory care a week later. That increased the price quite a bit, and then they said she needed more medication. I talked to her doctor, and he didn’t feel she needed those medications. And now they want to switch rooms to one that is bigger that they thought would be better for me, but actually it is not. She doesn’t even want it, and it cost more again. I can say that a person that is going there needs to get enlightened and be very aware of the hidden costs. They told us it would be $5000 a month, and she has only been there for a month and a half but we are up to $9000 already. There is a big change from what we were told.

Aegis Madison just opened in March, when we went to visit. It was very beautiful, brand new, and had several levels of care. They serve all the meals, they have medical professionals there, and they have a very caring staff, very alert to the patients' and to the residents' needs. It was affordable, too. Everything worked out very well. It was much more refined and a bit more of a luxurious place.